get in touch

Don’t hesitate to reach out

If you have enquiries regarding our AI products, pricing, financing options, job oppor­tu­nities, marketing, or any other matter, our team is here to assist you! For technical support, please use the form below.

report a problem

Customer support

For DeepVA related support issues, please use our dedicated support contact form by clicking the button below to submit your request. This form is for DeepVA technical support only. For all other requests, please use our general contact form above.

frequently asked questions

Have a question? We’ve got answers

What problems does the DeepVA composite AI platform solve?

DeepVA is a Composite AI platform that tackles a wide range of challenges related to managing and extracting value from audio­visual data and live streams. It automates complex AI processes like tagging, indexing, and searching, enhancing content management, acces­si­bility, and workflow efficiency—whether in the cloud or on-premises.

DeepVA’s user-centric approach empowers companies to train and utilize AI datasets using their existing staff, without needing external experts. With continuous devel­opment of new modules and the ability to incor­porate research and startup algorithms, DeepVA offers users a shorter time to market and a future-proof platform with cutting-edge technology.

By optimizing workflows, automating processes, and increasing overall efficiency, DeepVA helps organi­za­tions deliver projects faster and reduce opera­tional costs.

Do I need all AI appli­ca­tions?

As a Composite AI platform, DeepVA provides users with the tools needed to create agile workflows and address critical tasks. We offer unrestricted access to the platform’s core function­al­ities with a usage-based pricing model. This allows users to fully leverage the necessary capabil­ities for even the most ambitious AI projects while ensuring costs align with the volume of usage per module. This flexible approach encourages explo­ration and use of various modules without unnec­essary constraints.

How does DeepVA ensure data security and protect AI models

As a European company, data security is a top priority for DeepVA. For maximum security, our On-Premises system can be deployed on your infra­structure, ensuring full control over your data.

For cloud-based users, all data is hosted and processed in Germany, with only you having access to your files. No analysis results or user models are shared with other users or used to train third-party systems, unless explicitly requested. Additionally, we provide compre­hensive logging and control over access and modifi­ca­tions to your AI models, ensuring full trans­parency and account­ability. We also adhere to strict data protection regula­tions to safeguard against unautho­rized access.

How does DeepVA integrate with existing workflows and appli­ca­tions?

DeepVA is designed for seamless integration with existing workflows and third party appli­ca­tions. With an API-centric approach, it connects easily with your existing systems, cloud storage, and enter­prise tools.

Whether deployed in the cloud or on-premises, DeepVA can be embedded into your processes, allowing you to leverage AI-driven insights without disrupting opera­tions. The integration process is straight­forward, with detailed documen­tation and a Postman script for rapid deployment.

What AI models are available in DeepVA, and how can they be customized?

DeepVA offers a wide range of pre-trained AI models for tasks like face recog­nition, object and scene recog­nition, and landmark detection, speech to text, all trained on large open-source datasets for immediate use.

For specific or regional needs, DeepVA allows for the creation of custom models. Users can prepare, train, and use their own AI datasets with ease, whether by manually uploading sample images or audio snippets for few-shot learning, or by using automated tools like Deep Collector or Deep Indexer. These custom datasets are solely for your use and are not shared with us or third parties.

Which image and video file formats are supported?

DeepVA supports a broad range of media formats, including JPG, PNG, MP4, MPEG, MXF, and more. You can also analyze content directly from URLs on platforms like YouTube or Vimeo.

For a complete list of supported file formats and sources for DeepVA mining jobs, including all recog­nition modules, please refer to our compre­hensive guide. For live stream analysis, DeepLive Hub utilizes WebRTC, RTMP or HLS for real-time processing.

What are the pricing options for DeepVA, and how can I choose the right plan?

DeepVA offers flexible pricing plans across six tiers, designed to meet the needs of various company sizes and usage levels. Each plan includes all AI appli­ca­tions, with the primary difference being the volume included per plan.

Our pricing structure scales with your usage, ensuring you only pay for what you need. If you exceed the included volume, you can either upgrade to a higher tier or purchase additional volume. For detailed pricing infor­mation and to find the best plan for your organi­zation, please visit the DeepVA pricing page or contact our Sales Team.

latest AI news

Subscribe to our newsletter

Don’t worry, we reserve our newsletter for important news, so we only send a few updates once in a while. No spam!